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Business Performance
ISO 9001 (Quality Management)

Introduction to ISO 9001 1 day


Course Description

ISO 9000 is now the most widely recognised standard for Quality Management. More and more companies in both public and private sectors seek suppliers who have ISO 9000 based quality management systems. It is therefore an area that you cannot afford to ignore. This fast-paced one-day course helps delegates to evaluate the importance of quality standards in securing their future business success. It provides an ideal introduction to the broad topic area of quality standards and certification.


Who should attend?

- Those deciding whether to implement quality management systems in their organisation
- Those looking to understand the benefits of quality management for their organisation
- Those starting a career in quality management


Benefits

Each component of this course will bring competitive benefits to your organisation. Delegates are given an understanding of the relevance of quality standards to industry in general, and to their own organisation in particular. Establishing and maintaining quality standards is the best way to boost customer loyalty and attract new business.


Course Structure

The course delivers specific information on topics including:
- How to define quality
- The development of quality system standards
- The structure of the ISO 9000 series
- A clause by clause discussion of ISO 9001
- The importance of documentation
- BSI assessment and certification procedures


Further Information

We are experts in training as well as assessment and have a network of public and in-house courses dedicated to teaching you the skills you need before, during and after certification to the standards.
For further information please contact BSI Thailand on 662 286 3220 or e-mail us



ISO 9001

Implementing ISO 9001 2 days


Course Description

You currently do not have a quality management system in place but you've made the decision to go for ISO 9001. Now you have to implement it. What does this involve and how can you make sure that you get the best out of it? This comprehensive course helps delegates understand and interpret all the requirements of ISO 9001. It covers all the basic disciplines needed and the approaches that should be used when putting ISO 9001 into practice when starting from scratch.


Who should attend?

Anyone needing to understand how best to implement a 9001 based system.


Benefits

This course will ensure that everyone implementing ISO 9001 uses tried and tested methods. It will pay dividends by giving confidence to staff, increasing understanding and avoiding costly mistakes.


Course Structure

Through interrelated modules and exercises based on best practice delegates learn how to:
- Apply the philosophy and requirements of ISO 9001
- Structure a quality system
- Identify responsibilities for quality systems
- Review current practices and new techniques required
- Document quality activities and why quality documentation is so important
- Present written information to best effect
- Plan the documentation/documentation control
- Plan implementation time effectively - Prepare for assessment
- Write up work instructions, policy statements and procedures
- Maintain and improve the quality management system.


Further Information

We are experts in training as well as assessment and have a network of public and in-house courses dedicated to teaching you the skills you need before, during and after certification to the standards.
For further information please contact BSI Thailand on 662 286 3220 or e-mail us



ISO 9001

Internal Auditor ISO 9001 Internal Audit 2 days


Course Description

No quality management system can fulfil its potential unless it is regularly monitored. This intensive two-day course teaches delegates how to conduct internal auditing to best effect. They will learn auditing techniques compatible with ISO 9001 and ISO 19011. They also learn how to plan, perform and report on an audit and how to take corrective action.


Who should attend?

Staff responsible for auditing who already possess an understanding of ISO 9001.


Benefits

You will learn how to enable your business to remain consistently compliant with the exacting requirements of ISO 9001. This course empowers staff to identify any gaps that threaten the effectiveness of your quality management system. Auditors gain self-confidence through hands-on experience.


Course Structure

A series of workshops, presentations and role-plays on topics including:
- An overview of ISO 9000
- Planning an audit and setting objectives
- Performing an audit
- Human aspects of auditing
- Reporting findings and nonconformity


Further Information

We are experts in training as well as assessment and have a network of public and in-house courses dedicated to teaching you the skills you need before, during and after certification to the standards.
For further information please contact BSI Thailand on 662 286 3220 or e-mail us



PAS 99 (Integrated Management)

Implementation PAS 99


Course Description

2 days


Who should attend?

The business challenge today is to manage activities more holistically rather than the traditional approach of having ISO 9001, ISO 14001, BS OHSAS 18001 and other management systems as peripheral arrangements. In the past this has been problematical because of the structure of management system standards and the in-house barriers to such an approach. The revision to standards and their structure has enabled many of these obstacles to be overcome and allows organisations to create effective business wide integrated systems.


Benefits

- Those wishing to implement an IMS that have little in place, or are in the early stages of development of their IMS
- Those wishing to update their ISO 9001:2000 management system in such a manner that it facilitates the opportunity for embracing other systems
- Those wishing to combine existing ISO 9001 and/or ISO/14001 and/or OHSAS 18001 systems (and any other management systems to which you subscribe)


Course Structure

- Better business focus
- More efficiency
- Less bureaucracy
- Reduced costs
- Simplified approach to the management of existing system


Further Information

We are experts in training as well as assessment and have a network of public and in-house courses dedicated to teaching you the skills you need before, during and after certification to the standards.
For further information please contact BSI Thailand on 662 286 3220 or e-mail us



ISO 20000 (IT Service Management)

Introduction ISO 20000


Course Description

1 day


Who should attend?

This is a one day introduction course to ISO/IEC 20000


Benefits

The course is aimed at all levels within an organization who need an understanding of ISO/IEC 20000 Parts 1 & 2 and the certification process.


Course Structure

- A move towards conformance to an international standard for IT Service Management
- A step closer towards the ability to provide services that meet customer requirements
- Use of a management system for tendering of services.


Further Information

We are experts in training as well as assessment and have a network of public and in-house courses dedicated to teaching you the skills you need before, during and after certification to the standards.
For further information please contact BSI Thailand on 662 286 3220 or e-mail us



ISO 20000

Implementation ISO 20000 2 days


Course Description

The objective of this course is to provide delegates with the necessary understanding of ISO 20000-1 and the steps required to implement an IT Service Management system that is compliant with the standard and meets its certification requirements.


Who should attend?

- Staff tasked with the implementation and management of an IT Service Management system
- Auditors and others who wish to gain an understanding of implementing ISO 20000-1 and identifying compliance
- Those comparing their approach to IT Service management best practice


Course Structure

- Introduction to ISO 20000 History, development, and overview
- Detailed analysis and explanation of ISO 20000-1 (Sections, Clauses)
- Detailed guidance to the implementation of ISO 20000-1
- Open forum discussion
- Examination


Further Information

We are experts in training as well as assessment and have a network of public and in-house courses dedicated to teaching you the skills you need before, during and after certification to the standards.
For further information please contact BSI Thailand on 662 286 3220 or e-mail us



ISO 20000

Internal Audit ISO 20000 2 days


Course Description

This is an intensive two-day course for the Internal Auditor based on the requirements of ISO/IEC 20000 Information Technology - Service Management.


Who should attend?

- The course is aimed at personnel who already have an understanding of ISO/IEC 20000 (delegates who do not have this understanding are advised to attend the 1 day Introduction to ISO/IEC 20000 Course)
- Managers who are co-ordinating audit activities
- Persons who have been given the responsibility to audit an IT Service Management System
- Existing auditors who wish to refresh their skills


Benefits

- To have competent auditors within the organization
- To ensure compliance to an international standard for IT Service Management
- Ensure that the organization demonstrates its ability to provide services that meet customer requirements through internal audit
- Enable the organization to benchmark the IT service management system


Course Structure

- To provide the structure for internal audits to ISO/IEC 20000
- Through sessions and exercises, delegates will be able to identify the stages of audits:
o Principles of auditing
o Managing an audit programme
o Audit activities
- Initiating the audit
- Preparing for audit
- Conducting audit
- Finalising the audit
- Audit follow-up


Further Information

We are experts in training as well as assessment and have a network of public and in-house courses dedicated to teaching you the skills you need before, during and after certification to the standards.
For further information please contact BSI Thailand on 662 286 3220 or e-mail us


Business Sustainability
ISO 14001 (Environmental Management)

Introduction ISO 14001 1 day


Course Description

Companies today are under increasing pressure to demonstrate that they do not pursue profit at the expense of the environment. This informative one-day training course provides an overview of environmental management systems for anyone who wants to understand how environmental policies and best practice can enhance their business. It heightens delegates' awareness of the regulatory initiatives at national, European and international levels
Delegates:
- Become familiar with the Environmental Management System (EMS) standards and their application
- Learn how these systems and standards can further company goals
- Examine the broad trends in EMS standardisation
- Assess how they stand against leading edge companies in the field
- Benchmark themselves against best practice in environmental management
- Learn how their business can benefit from a competitive strategy based on environmental management systems standards.


Who should attend?

Managers and staff requiring an overview of environmental management systems.


Benefits

- A thorough understanding of EMS standards and their applications
- The ability to benchmark your company against best practice in EMS
- A clear strategy to initiate an EMS in your organisation


Course Structure

- Requirements of voluntary initiatives ISO 14001/EMAS*
- Legal issues - a broad overview
- Benchmarking your own organisation's current policies
- Assessing current status
- UK, European and international policy on the environment


Further Information

We are experts in training as well as assessment and have a network of public and in-house courses dedicated to teaching you the skills you need before, during and after certification to the standards.
For further information please contact BSI Thailand on 662 286 3220 or e-mail us



ISO 14001

Implementation ISO 14001 2 days


Course Description

In recent years environmental considerations have become increasingly important to the stakeholders of many organisations. No company can afford to ignore this trend, yet implementing an Environmental Management System (EMS) requires expertise. This two-day non residential course gives delegates all the appropriate tools and techniques to analyse the business and move forward with implementing an Environmental Management System (EMS). At the end of the course they will have all the skills they require to develop your company's EMS Project Implementation Plan that meets the needs of your organisation up to and including formal registration to ISO 14001 and/or EMAS.


Who should attend?

- Managers responsible for environment, quality, health and safety, change management and project management
- Any staff developing and implementing an environmental management system


Benefits

- Your company's environmental management reviewed and analysed using the latest techniques
- A full EMS project implementation plan up to and including formal ISO 14001/ EMAS registration


Course Structure

A program of inter-related modules and practical exercises, based on an evolving case study, allows delegates to explore the activities associated with implementing an EMS. Topics covered include:
-Business reasons for environmental management
-The EMS standards - ISO14001 and EMAS and what they mean for a business
-Undertaking an initial environmental review
-Core planning aspects of environmental management - regulatory and impact issues
-Developing an effective environmental policy
-Developing and delivering meaningful objectives and targets
-Analysing and establishing operational controls
-Building an effective communication, training and awareness program
-The importance of managing change
-Making sense of EMS auditing
-Understanding the certification / verification process
-Defining the next steps - achieving continuous improvement with an EMS.

Project Assignment
The final course element - your choice of a project or examination, is designed to enable delegates to demonstrate their understanding of the implementation of an EMS.


Further Information

We are experts in training as well as assessment and have a network of public and in-house courses dedicated to teaching you the skills you need before, during and after certification to the standards.
For further information please contact BSI Thailand on 662 286 3220 or e-mail us



ISO 14001

Internal Audit ISO 14001 2 days


Course Description

The monitoring of Environmental Management Systems (EMS) seems to change with every day that passes. So how do you keep pace? This two-day non-residential course trains auditors in EMS auditing methodologies and gives them the skills they need to ensure they keep up with current thinking on best practice. By the end of the course delegates will be able to:
-Conduct an internal audit of an Environmental Management System
-Follow through complex audit trails and identify discrepancies
-Report and propose corrective action


Who should attend?

-Personnel taking on internal auditing responsibilities for ISO 14001 or EMAS
-Auditors of other management systems now looking to address ISO 14001


Benefits

A thoroughly trained EMS Internal Auditor with the skill set to:
-Complete complex audit trails
-Identify any possible EMS discrepancies
-Report and propose corrective action


Course Structure

This course includes a high level of interactivity during presentations on:
-Requirements of ISO 14001/EMAS
-Interviewing styles
-Use of audit protocols
-Compliance verification strategies
-Case studies of current best practice
-Managing the on-site auditing process as team leader
-Maximising the effectiveness of the audit team
-BSI's perspective of emerging trends


Further Information

We are experts in training as well as assessment and have a network of public and in-house courses dedicated to teaching you the skills you need before, during and after certification to the standards.
For further information please contact BSI Thailand on 662 286 3220 or e-mail us


Business Risk
ISO 27001 (Information Security Management)

Introduction ISO 27001 1 day


Course Description

Information security is critically important to both you and your customers. BSI has developed a comprehensive one-day non-residential course that explores in depth all of the business implications of the International Standard for Information Security Management (ISO27001).
Delegates learn about:
-Information security
-The purpose of the standard
-Control objectives and controls
-The importance of the most significant controls
-The implications of implementing ISO 27001 into an organisation
-The implications of certification and commercial pressures
-Penalties for non-compliance


Who should attend?

-Senior Managers
-IT Managers
-Systems Managers
-IT Security Officers
-Auditors who will be involved in introducing ISO 27001 into an organisation


Benefits

-Effective information security management throughout the organisation
-Foolproof protection of your interests and those of your customers. Course Structure:
-Introduction to Information Security: The basics, myths and reality
-Business Needs: Commercial and legal implications
-Introduction to ISMS standards: History, development, current situation
-Certification: The process, maintenance
-Accreditation: Current developments, options
-Designing and implementing a management system:
o Policy
o Scope
o Risk Assessment
o Risk Management
o Statement of Applicability
o Critical Success Factors
-Open Forum


Course Structure

-Background to Information Security
-Determination of scope and Information Security policy
-Identification of information assets
-Determination of the value of information assets
-Determination of risk and impacts
-Identification of control objective and controls
-Definition and implementation of polices.
-Production and implementation of policies, standards and procedures
-Completion of ISMS documentation requirements
-Awareness training
-Certification process
-Production of a ISMS Project Implementation Plan


Further Information

We are experts in training as well as assessment and have a network of public and in-house courses dedicated to teaching you the skills you need before, during and after certification to the standards.
For further information please contact BSI Thailand on 662 286 3220 or e-mail us



ISO 27001

Implementation ISO 27001 3 days


Course Description

Recent high profile information security breaches and the value of information are highlighting the ever increasing need for organisations to protect their information. An Information Security Management System (ISMS) is a controlled approach to managing sensitive company information so that it remains secure. It encompasses people, processes and Information Management Security Systems. The objective of this course is to provide delegates with the necessary skills to implement an ISMS that is compliant with the requirements of ISO 17799 and meets the certification requirements of ISO 27001. The course will provide delegates with a framework for implementation.


Who should attend?

-Staff tasked with the implementation and management of a ISO 27001 Information security management system.
-Information security consultants
-The course is designed for people who have a good understanding of ISO 27001 and ISO 17799 Information security management systems, (attendance of Introduction to Information Security or the ISO 27001 lead auditor course is recommended).


Benefits

Both the objective and result of the course will be the construction of an effective ISMS under the expert tutelage and guidance of a BSI tutor. Take the knowledge and skills imparted during this exercise and use them to improve and protect your business.


Course Structure

-Background to Information Security
-Determination of scope and Information Security policy
-Identification of information assets
-Determination of the value of information assets
-Determination of risk and impacts
-Identification of control objective and controls
-Definition and implementation of polices.
-Production and implementation of policies, standards and procedures
-Completion of ISMS documentation requirements
-Awareness training
-Certification process
-Production of a ISMS Project Implementation Plan


Further Information

We are experts in training as well as assessment and have a network of public and in-house courses dedicated to teaching you the skills you need before, during and after certification to the standards.
For further information please contact BSI Thailand on 662 286 3220 or e-mail us



ISO 27001

Internal Audit ISO 27001 3 days


Course Description

Information security is now recognised as an important business process which if not managed correctly and efficiently may impact upon an organisations ability to deliver its' products and services to their customers. Just as important lack of security has the potential to impact upon revenues. The highly specialised skills and practical knowledge needed to assess an organisations' capability in managing all aspects of information security is one that can be learnt. Course Objective To provide guidance and practical experience in planning, executing, and reporting Information Security Management System Audits. This innovative two-day course provides a solid foundation in all aspects of the audit process. Stage by stage delegates are taken through a structured programme that includes a balance of theory and practise using a combination of workshops and practical exercises enabling delegates to gain an understanding of the key activities for auditing.


Who should attend?

-The course is aimed at personnel who already have an understanding of ISO/IEC 27001 (Delegates who do not have this understanding are recommended to attend the 1 day Introduction Training Course)
-Managers who are co-ordinating audit activities
-Persons who have been given the responsibility to audit an Information Security Management System
-Existing auditors who wish to refresh their skills


Benefits

-To have competent auditors within the organization
-To ensure compliance to an international standard for Information Security Management Systems
-Ensure that the organization demonstrates it?s ability to provide managed information security that meet customer requirements through internal audit
-Enable the organization to benchmark the Information Security Management System


Course Structure

-To show how an understanding of ISO/IEC 27001, will provide the basis for audits
-Through sessions and exercises, delegates will be able to identify the stages of audits
- Principles of auditing
- Managing an audit programme
- Audit activities
- Initiating the audit
- Preparing for audit
- Conducting audit
- Finalising the audit
- Audit follow-up


Further Information

We are experts in training as well as assessment and have a network of public and in-house courses dedicated to teaching you the skills you need before, during and after certification to the standards.
For further information please contact BSI Thailand on 662 286 3220 or e-mail us



ISO 27001

Lead Auditor (IRCA) ISO 27001 5 days


Course Description

Auditing is crucial to the success of any management system. As a result, it carries with it heavy responsibilities, tough challenges and complex problems. This five-day intensive course prepares delegates for the qualification process for ISO 27001 and trains them on how to conduct audits for Certification Bodies. It also empowers them to give practical help and information to those who are working towards compliance and certification.


Who should attend?

Those wishing to implement a formal Information Security Management System (ISMS) in accordance with ISO 27001.
-Those wishing to learn about effective audit practices
-Existing security auditors who wish to expand their auditing skills
-Consultants who wish to provide advice on ISO 27001 systems certification
-Security and Quality professionals


Benefits

Effective auditing helps to ensure that the measures you put in place to protect your organization and your customers are properly managed and achieve the desired result.


Course Structure

A combination of tutorials, syndicate exercises and role-play, including the following topics:
-Information security
-The importance of information security
-ISO 27001:2005
-Reviewing security threats and vulnerabilities
-Management of security risks
-Selecting security controls
-How to build an Information Security Management System (ISMS)
-ISO 27001 auditing techniques
-Managing and leading an ISO 27001 audit team
-Interview techniques
-Audit reporting
-Examination to prove competency


Further Information

We are experts in training as well as assessment and have a network of public and in-house courses dedicated to teaching you the skills you need before, during and after certification to the standards.
For further information please contact BSI Thailand on 662 286 3220 or e-mail us



OHSAS 18001 (Health & Safety)

Introduction OHSAS 18001 1 day


Course Description

This introduction course provides delegates with an overview of the principles behind the management of health and safety in the workplace and the requirements of BS OHSAS 18001. The course introduces the requirements and benefits of health and safety management systems using the risk management assessment framework of BS OHSAS 18001.


Who should attend?

This course is designed for any personnel requiring an introduction to BS OHSAS 18001, including health and safety managers/advisors, quality managers, environmental managers/advisors, integrated risk managers and any other personnel with a desire to understand the management framework approach of BS OHSAS 18001. This course is of benefit to all personnel, whether they have a basic or advanced knowledge of health and safety management, as it discusses health and safety management in terms of the BS OHSAS 18001 framework.


Benefits

A structured approach to health and safety management drives continual improvement through a formalized approach to the identification of legislation and hazards, the assessment of risks, the implementation of controls and the measurement of business processes. Through this Introduction to BS OHSAS 18001 training course, delegates will be able to identify the key benefits of a structured health and safety management system. They will also be able to identify the benefits and requirements of BS OHSAS 18001 and begin to understand the implementation and certification process.


Course Structure

-Background to Occupational Health and Safety Management systems
-An overview of the BS OHSAS 18001 framework
-Benefits of the effective management of OH&S
-Requirements of BS OHSAS 18001
-Introduction to documentation requirements
-Overview of the next steps to certification


Further Information

We are experts in training as well as assessment and have a network of public and in-house courses dedicated to teaching you the skills you need before, during and after certification to the standards.
For further information please contact BSI Thailand on 662 286 3220 or e-mail us



OHSAS 18001

Implementation OHSAS 18001 2 days


Course Description

Devising a cost-effective system that meets the requirements of occupational health and safety (OH&S) legislation can present a real challenge. This is especially true if you decide to develop Health and Safety Management Systems that are aligned or integrated with Quality, or with Environmental Management Systems. This two-day non-residential course shows delegates how to develop and maintain management systems based on OHSAS 18001. The aims of the course are for delegates to identify the:
-Motivation to build and establish a safer OH&S management system and culture
-Management system requirements of OHSAS 18001
-Gap analysis process
-Established tools and techniques for the implementation process
-Key documentation requirements
-Meaningful performance indicators and their application


Who should attend?

-Health and Safety managers/advisors
-Quality Managers
-Environmental Managers
-Staff with responsibility for implementing and auditing OH&S management systems


Benefits

-Driving compliance with the latest legislation
-Assisting in developing a safe working environment that is beneficial to all
-A cost-effective management system Most importantly, it demonstrates that your organization takes the health and safety of its staff seriously and is proactive in its efforts to promote their well-being.


Course Structure

-The background to OHSAS 18001
-The implementation process and PDCA
-Identification of legal and other requirements
-The requirements of OHSAS 18001
-The initial status review
-Implementation planning
-Implementing the system
-Monitoring and measurement
-Management system review


Further Information

We are experts in training as well as assessment and have a network of public and in-house courses dedicated to teaching you the skills you need before, during and after certification to the standards.
For further information please contact BSI Thailand on 662 286 3220 or e-mail us



OHSAS 18001

Internal Audit OHSAS 18001 2 days


Course Description

This BS OHSAS 18001 Internal Auditor course provides attendees with the techniques to undertake structured internal audits referencing the requirements of BS OHSAS 18001. The two-day course is structured to provide delegates with information regarding the skills and techniques to prepare, conduct and report internal occupational health and safety audits.


Who should attend?

Attendees should have a working knowledge of BS OHSAS 18001 either through attending a BSI Training introductory course or through a practical understanding. The BS OHSAS 18001 Internal Auditor course is appropriate to any personnel wishing to develop the necessary skills, techniques and knowledge to prepare them for undertaking occupational health and safety related internal audits. This internal auditor course is equally applicable to existing auditors, newly appointed auditors, health and safety managers/advisors, quality managers, environmental managers/advisors, integrated risk managers and any other personnel with a desire to develop their understanding of occupational health and safety auditing.


Benefits

A thorough understanding of the processes involved with auditing OH&S management systems assists with the identification of gaps and areas of concern. It can also identify areas which require further improvement and help to reduce risks and recurrence of problems.


Course Structure

-An overview of health and safety management system auditing
-An overview of BS OHSAS 18001 in relation to auditing the requirements
-Auditor competence, knowledge and skills
-The audit process
-Scheduling and planning
-Conducting the audit
-Reporting the audit
-Close out of findings
-Identification of effective corrective action


Further Information

We are experts in training as well as assessment and have a network of public and in-house courses dedicated to teaching you the skills you need before, during and after certification to the standards.
For further information please contact BSI Thailand on 662 286 3220 or e-mail us



ISO 13485 (Medical Device)

Introduction ISO 13485 1 day


Course Description

BSI's Understanding ISO 13485 course gives students a broad understanding of the quality management system requirements outlined in the medical devices standard ISO 13485. The course focuses on teaching the process approach for quality management and how ISO 13485 and GMPs compliment each other. In addition, students gain an introduction to the concept of risk management as described in the standard ISO 14971, Application of Risk Management to Medical Devices. The course includes exercises to provide students with the opportunity to practice the information taught in the course. Our instructors also encourage discussion and debate as part of the learning process.


Who should attend?

-Quality managers
-RA managers
-Auditors of medical device manufacturing firms (internal and external)
-Cross functional team members implementing the standard


Benefits


Students receive comprehensive course manuals with reference materials, including:
-Copy of ISO 13485
-PD CEN ISO/TR 14969


Course Structure


-Interpret all clauses of ISO 13485
-Understand the role of management in ISO 13485 implementation
-Understand the proper use of PD CEN ISO/TR 14969
-Recognize the relationship between risk management and ISO 14971
-Understand the linkage between ISO 13485 and GMPs


Further Information

We are experts in training as well as assessment and have a network of public and in-house courses dedicated to teaching you the skills you need before, during and after certification to the standards.
For further information please contact BSI Thailand on 662 286 3220 or e-mail us



ISO 13485

Implementation ISO 13485 2 days


Course Description

BSI's Implementing ISO 13485 course introduces the concepts needed to understand, develop, and implement a quality management system as outlined in the medical devices standard ISO 13485. This course also discusses the use of ISO 14971, which contains key principles and guidance for risk management. PD CEN ISO/TR 14969, Medical devices quality management systems guidance on the application of ISO 13485 will also be used as a learning tool. Experienced instructors explain how to integrate ISO 13485 system implementation with the overall business, prepare for audits, and achieve ISO 13485 certification. Exercises prepare students to identify key requirements, create documentation, develop project plans, and prepare a scope map.

Learning objectives
-Understand quality mangement definitions, concepts, and guidelines
-Understand the process approach
-Interpret all clauses of ISO 13485
-Understand the role of mangement In ISO 13485 implementation
-Understand the proper use of ISO/TR 14969
-Learn best practice processes to implement each clause of ISO 13485
-Prepare for an audit
-Plan for registration

Course materials
Students receive comprehensive course manuals with reference materials, including:
-Copy of ISO 13485
-Copy of ISO 14971
-Copy of PD CEN ISO/TR 14969


Who should attend?

-Anyone involved in defining, planning, or implementing an ISO 13485-based quality management system
-Management representatives
-Implementation team members

Prerequisite
This is an introductory course designed for individuals with little or no previous knowledge of implementing a quality management system. Basic knowledge of medical devices, ISO 9001, or ISO 13485 would be beneficial.


Further Information

We are experts in training as well as assessment and have a network of public and in-house courses dedicated to teaching you the skills you need before, during and after certification to the standards.
For further information please contact BSI Thailand on 662 286 3220 or e-mail us



ISO 13485

Internal Audit ISO 13485 2 days


Course Description

This two-day course, designed for those with a knowledge of medical device manufacturing, starts with a review of ISO 13485. Students will gain a broad understanding of the ISO 13485 Quality Management Systems requirements, including the proposed revisions. In addition, the concepts of ISO 14971 - The Medical Device Risk Management Standard - will be introduced. This program uses an interactive approach to learning. Students will participate in small group activities and lively debate, along with instructor led segments to gain the knowledge needed to effectively manage changes to the new standard. Students will learn how to apply these principles to produce effective internal audits of medical device manufacturing firms.


Who should attend?

-Quality Managers
-Regulatory Affairs Managers
-Auditors of Medical Device manufacturing firms (internal and external)
-Cross functional team members of implementation project


Benefits

This course empowers staff to identify any gaps that threaten the effectiveness of your Medical Devices management systems. Auditors gain self-confidence through hands-on experience


Course Structure

-Interpret all clauses of ISO 13485
-Understand differences between 1996 version and 2003 version
-Apply principles of ISO 14969
-Understand quality management principles
-Apply principles of ISO 19011 in auditing process
-Plan, conduct, and report effective internal audits to ISO 13485
-Understand the essentials of ISO 14971
-The Medical Device Risk Management ,Standard ,Prerequisite ,Knowledge of medical device ,manufacturing


Further Information

We are experts in training as well as assessment and have a network of public and in-house courses dedicated to teaching you the skills you need before, during and after certification to the standards.
For further information please contact BSI Thailand on 662 286 3220 or e-mail us



BS 25999 (Business Continuity Management)

Introduction BS 25999 1 day


Course Description

BSI's Understanding Business Continuity course provides participants with a solid understanding of business continuity management.

Learning Objectives
Upon completion of this course, students should be able to:
-State the comprehensive definition of Business Continuity Management (BCM)
-Describe the benefits of BS 25999 to an organization
-Identify and sequence the elements of the BCM lifecycle
-Identify how BS 25999 can assist an organization in identifying and managing potential business disruptions
-Convey the importance of business continuity to top management.


Who should attend?

-Business Continuity Managers
-Risk Managers
-Quality Managers
-IT Managers
-Information Security Professionals
-EH&S Managers
-Consultants
-Internal and external auditors responsible for auditing business continuity practices
-Other professionals interested or involved with introducing BS 25999 into an organization

Duration
1 Day

Prerequisite
There are no formal prerequisites, but it is recommended that stud ents have a general understanding of business practices and management systems.


Benefits


Certificates of attendance are provided at the conclusion of the course.


Course Structure

This introductory course is based on industry best practice and guidelines for business continuity and reviews the Business Continuity Management Code of Practice released by BSI, BS 25999-1. Practical exercises and instructor-led discussions will help students understand the benefits of business continuity management in an organization.


Further Information

We are experts in training as well as assessment and have a network of public and in-house courses dedicated to teaching you the skills you need before, during and after certification to the standards.
For further information please contact BSI Thailand on 662 286 3220 or e-mail us



BS 25999

Internal Audit BS 25999 3 days


Course Description

BSI's "BS 25999 Internal Auditor Course" assists participants in developing the skills and knowledge to conduct audits and self-assessments against the requirements of BS 25999-2, Business Continuity Management – Part 2: Specification. Through small group activities, audit role-plays, and lively discussions, students gain a thorough understanding of how to implement effective audit programmes for a business continuity management system.


Who should attend?

- Participants responsible for auditing a business continuity management system
- Practitioners who will be performing audits
- Participants planning to perform self-assessments
- Consultants planning to provide independent audits
- Existing auditors who will be performing Business Continuity Management audits
- Participants responsible for auditing supply chains


Benefits

It would be beneficial for participants to have some understanding of business continuity and have good knowledge of the business systems in their organization before attending this course.


Further Information

We are experts in training as well as assessment and have a network of public and in-house courses dedicated to teaching you the skills you need before, during and after certification to the standards.
For further information please contact BSI Thailand on 662 286 3220 or e-mail us



BS 25999

Implementation BS 25999 2 days


Course Description

BSI's 'Implementing BS 25999' course provides participants with practical tools and methods of implementing business continuity management. This implementation course is based on industry best practice and the Business Continuity Management (BCM) Code of Practice released by BSI, BS 25999-1. Practical exercises provide students with the opportunity to gain skills to introduce BCM into an organization. Students will return to their organizations with the knowledge of how to implement a business continuity management system based on BS 25999.


Who should attend?

- Anyone interested in the implementation of BS 25999
- Participants involved in developing, operating, and/or maintaining business continuity systems based on BS 25999
- Professionals interested or involved with introducing BS 25999 into an organization
- Business Continuity Managers
- Business Managers
- Consultants
- Professionals involved with other management systems
- Participants required by their manager/organization to learn about implementation of a BCM


Benefits

Learning Objectives

Upon completion of this course, students should be able to:
- Articulate the requirements outlined in BS 25999-2, Business Continuity
- Management - Part 2: Specification
- Describe and implement the 6 steps of the BCM lifecycle
- Implement a business continuity management system
- Utilize the best practice techniques contained in BS 25999-1


Course Structure

Prerequisite There are no formal prerequisites, but prior knowledge of management systems would be beneficial. Course Logistics Certificates of attendance are provided at the conclusion of the course.


Further Information

We are experts in training as well as assessment and have a network of public and in-house courses dedicated to teaching you the skills you need before, during and after certification to the standards.
For further information please contact BSI Thailand on 662 286 3220 or e-mail us


 
 
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